What you need to know about peak holiday times
by Vicki Davis
Our services can be booked out months ahead for peak holiday times at Easter, Christmas and some other school holiday periods each year. Unless you book early enough you may not get a place or the room your desire, however we give priority to our existing customers for these times. We are taking bookings for all rooms for Easter and Christmas 2020 now. Some room types get booked out earlier than others, so give us a call to check if the room you require is available. Heavy interest is between the dates 10th April to 14th April 2020 and 22nd December and 5th January 2021.
In order for these times to run smoothly, and for your dog or cats place in the room you prefer to be secure, we require full payment for us to take your booking. 50 % of this payment is refundable if you cancel eight weeks before your booking. Unfortunately after this time you will not receive a refund. So it is important to plan for these times well ahead so we can accommodate your pets. Sometimes we get cancellations and you can be placed on our waiting list. If you do not confirm your booking with your payment for Christmas or Easter when you book, your room may be booked by someone else. If you have booked for a peak time and your room is required by another guest we try as best we can to contact you before giving this room away, but it is not secure until your full payment is made. Our peak time holidays follow Queensland public holidays and Queensland School holidays.
For more information see our facebook page or call 07 3200 5764